COVID-19 known as CORONAVIRUS DISEASE 2019 a pandemic outbreak that has killed 53,069 lives worldwide. Whole world is fighting against this disease to stop and majorly the doctors and policemen are in the frontline to control this disease.

All over the world, the government has declared lockdown to stop the spread of disease and to get control over it where we can see ECONOMY is slowing down and people have self-quarantine themselves at home to be safe and secure. Indian Prime Minister, Narendra Modi declared a 21 days lockdown to stop the spread of the disease where major IT companies have decided to work from home for the business continuity.

E-commerce companies have stopped all the services which are not essential till the lockdown gets over. However, citizens have to maintain social distance. SMB’s (Small and Medium businesses Sector) are at risk of their business being stopped due to COVID-19

Problems that are faced by SMBs to be in the business are as follows.

  • Social distancing where they cannot reach out to every customer.
  • Marketing automation is not in place.
  • High usage of resources.
  • Unable to manage each customer’s query.

EASEBUZZ being an E-commerce payment gateway company that supports digital payment services is working hard for the SMB’s to help their business working and force digital payments as RBI has also stated to use digital payments rather than using cash payment. Using digital payments will reduce below key points

  • Cost savings through increased efficiency and speed.
  • Transparency and security by increasing accountability and tracking, reducing corruption and theft as a result.
  • Financial inclusion by advancing access to a range of financial services, including savings accounts and insurance products.

Easebuzz is a simplified platform for users who want to reach out to their potential and existing customers easily just by using a link. Easebuzz provides numerous products and services which help SMB’s to scale their business to maintain accuracy and efficiency. Easebuzz core product is a payment gateway and other online payment gateway integrated services.

One of the products of Easebuzz is mainly EasyCollect is to create and send payment links to customers via SMS and EMAIL where customers just have to pay through that payment link where they can find 100+ payment options and this also forces customers to use digital payments.

EasyCollect can be used by businesses which are local cable operators who want to collect payments from customers instead of reaching customers door to door. Also, this can be used in the bank which has loan repayment, locker rent. We have seen customers mostly visit the bank for the repayment, by using EasyCollect (Payment reminder) customers will be able to pay through payment link and they don’t have to visit the bank for the repayment. This will also ensure to maintain social distancing and help to stop the spread of the disease.

COVID-19 has also impacted the education sector where we have seen all schools and colleges are shutting down to avoid the spread of disease. Schools and colleges are the points where there are more chances of spreading the virus as it gets crowded. We Easebuzz are helping the education sector to keep work in place by providing services like Learningbuzz where students can learn remotely by seeing tutorial videos and giving graded assignments and quiz.

As the new year and new students batch are preparing to take admission in new colleges Easebuzz helps schools and colleges by providing a product named Application form where students can fill the online application form remotely. Schools and colleges conduct various activities such as group discussions and personal interviews to sort out the best students.

As schools and colleges cannot conduct such activities in such a crisis we Easebuzz provide a solution to create video chat rooms where colleges can conduct group discussions and personal interviews and students can attend this activity remotely or by staying home.

As you can see, exam season is near and schools and colleges being shut down cannot conduct exams for students. Students are suffering because of such a crisis. We Easebuzz provides a product named Exambuzz where students can give exams online and colleges can also conduct exams for students.

Easebuzz is PCI DSS compliant, ISO 9001:2015 & ISO 27001:2013 and COMODO SSL certified helps to maintain data security. In this way, Easebuzz is trying hard to fight with COVID-19 to provide online services to help SMB’s and the education sector to keep their work ongoing and will continue to contribute more and help India to fight against the deadly virus.


The author writes about fintech, banking, and future of SAAS services. He works as an SEO analyst at Easebuzz, so if you're looking for an account that tracks India's fintech scene, you should check out his Easebuzz blog.