The e-mandate system has revolutionized recurring payments in the modern digital landscape, bringing a transformative shift. This system empowers individuals and businesses to authorize automated transactions electronically, eliminating the need for cumbersome paperwork and physical mandates. By embracing the e-mandate approach, organizations can unlock many benefits, including enhancing efficiency, streamlining payment processes, reducing administrative burdens, and improving customer experiences.

In this comprehensive blog post, we will explore the advantages of the e-mandate system in depth. Additionally, we will discuss the latest guidelines governing its implementation and shed light on the potential implications and opportunities it presents for businesses and consumers in this rapidly evolving digital era. Join us as we uncover the potential of the e-mandate system and its transformative impact on the world of recurring payments.

What is the e-mandate system?

The e-mandate system is a digital solution allowing individuals and businesses to authorize recurring payments electronically without needing physical mandates or paperwork. This system will enable users to set up automated transactions for regular payments such as subscriptions, utility bills, and loan repayments.

The e-mandate system offers convenience, efficiency, and enhanced security by eliminating manual processes. Users can easily manage and track recurring payments, while businesses benefit from reduced administrative burdens and improved cash flow. This human-centric system streamlines payment processes and provides a seamless experience for individuals and organizations in the digital age.

Advantages of the e-mandate system 

The e-mandate system offers several advantages that enhance the payment experience for individuals and businesses alike. Let’s explore these benefits in detail:

  • Reduced friction in the payments process: With e-mandates, the hassle of manual paperwork and physical signatures are eliminated. Users can conveniently authorize recurring payments electronically, saving time and effort. This streamlined process minimizes errors and delays, ensuring a smooth and efficient payment experience.
  • Higher customer retention: By enabling automated recurring payments, the e-mandate system promotes customer convenience and reduces the chances of payment lapses. This leads to improved customer satisfaction and higher retention rates, as individuals are less likely to cancel services or subscriptions due to payment-related issues.
  • Money savings with auto-reconciliation: The e-mandate system simplifies the reconciliation process for businesses. Automated payments are automatically matched and recorded, reducing manual effort and minimizing discrepancies. This saves time and reduces the risk of errors, ultimately saving money for businesses.
  • Simple and easy steps to activate e-mandate: Activating an e-mandate is a straightforward user process. They can easily set up recurring payments by providing authorization through secure digital channels. This user-friendly approach ensures a seamless onboarding experience and encourages more comprehensive adoption of the e-mandate system.

The e-mandate system brings numerous advantages, including streamlined processes, improved customer retention, cost savings, and simplified activation steps. Embracing this digital solution can significantly enhance the payment journey for both individuals and businesses.

Industries opting for an e-mandate system

The e-mandate system has gained traction across various industries, revolutionizing how recurring payments are managed. Let’s explore some sectors that are opting for the e-mandate system and understand why it is beneficial for them:

  • Wealth Management: Wealth management firms embrace e-mandates to automate regular investment contributions and subscription-based services. This enables investors to seamlessly authorize periodic payments, ensuring consistent investment strategies and reducing the administrative burden for wealth managers.
  • Lending: In the lending industry, e-mandates simplify the repayment process for loans and instalments. Borrowers can authorize recurring payments electronically, ensuring timely repayments and reducing the risk of defaults. Lenders benefit from improved cash flow management and decreased collection efforts.
  • NGOs: Non-governmental organizations (NGOs) often rely on recurring donations for their operations. By adopting the e-mandate system, NGOs can facilitate automated recurring donor contributions. This ensures a steady and predictable flow of funds, enabling NGOs to focus more on their philanthropic initiatives.
  • Life Insurance: Life insurance companies utilize e-mandates to automate premium payments. Policyholders can set up recurring payments, ensuring uninterrupted coverage and preventing policy lapses. This benefits insurers and policyholders by reducing administrative costs, improving customer satisfaction, and providing continuous insurance protection.

By implementing the e-mandate system, these industries streamline their payment processes, enhance customer experience, and improve operational efficiency. The e-mandate system’s versatility suits various sectors, providing convenience and reliability in managing recurring payments.

How e-mandate is transforming digital payments in India

The e-mandate system is changing the landscape of digital payments in India, revolutionizing how individuals and businesses manage recurring transactions. Let’s explore some key areas where e-mandates are making a significant impact:

  • Subscription Services: E-mandates have revolutionized subscription-based services, such as video streaming platforms, music streaming apps, and online publications. Users can authorize recurring payments through e-mandates, ensuring uninterrupted access to their favourite services without the hassle of manual renewals.
  • E-commerce: E-mandates simplify the payment process for e-commerce transactions. Customers can set up automated recurring payments for regular purchases, such as monthly grocery deliveries, subscription boxes, or utility bill payments. This streamlines the checkout experience, enhances convenience, and improves customer retention.
  • Loan Repayments: The e-mandate system has transformed loan repayments by enabling borrowers to authorize automatic deductions from their bank accounts. This ensures timely payments, reduces the risk of defaults, and enhances convenience for borrowers. Lenders benefit from improved cash flow management and reduced collection efforts.
  • Mutual Funds and SIPs: E-mandates have made investing in mutual funds and Systematic Investment Plans (SIPs) more accessible and convenient. Investors can set up automated payments for periodic investments, ensuring disciplined savings and wealth accumulation over time.
  • Mobile Wallets and UPI: E-mandates have integrated seamlessly with popular mobile wallet platforms and Unified Payments Interface (UPI). Users can link their bank accounts or wallets to authorize recurring payments for services like mobile recharges, utility bill payments, and online purchases. This simplifies the payment process and enhances user experience.

The e-mandate system has transformed the digital payments landscape in India, bringing efficiency, convenience, and reliability to recurring transactions. By embracing e-mandates, businesses and individuals can streamline payment processes, ensure timely payments, and enhance the digital payment experience.

How to Integrate e-mandates with your business?

Integrating e-mandates with your business can streamline payment processes and enhance customer experience. Here’s a step-by-step guide on how to incorporate e-mandates into your operations:

  • Choose a Reliable E-Mandate Provider: Research a reputable e-mandate provider with a secure and user-friendly platform. Easebuzz is one such provider that provides a comprehensive e-mandate solution.
  • Sign Up and Create an Account: Visit the provider’s website, such as ease-buzz. In/recurring, and sign up for an account. Fill in the required details and complete the registration process.
  • Set Up E-Mandate Parameters: Once you have created an account, you can set up the e-mandate parameters according to your business requirements. Specify the frequency of payments, amount limits, and other relevant details.
  • Generate E-Mandate URLs: The e-mandate provider will provide unique URLs for each customer or transaction. You can generate these URLs for your customers and embed them in your website, invoices, or communication channels.
  • Communicate and Encourage E-Mandate Adoption: Inform your customers about the benefits of e-mandates and encourage them to opt for this convenient payment method. Communicate the process and steps involved to ensure a seamless transition.
  • Monitor and Manage E-Mandates:
  1. Regularly monitor your e-mandate transactions through the provider’s dashboard.
  2. Keep track of successful payments, failed transactions, and customer subscriptions.
  3. Ensure timely follow-up on any payment-related issues.
  • Provide Customer Support: Offer prompt and efficient customer support to address any queries or concerns related to e-mandates. Educate your customers on the advantages and security of this payment method.

Integrating e-mandates into your business operations simplifies payment processes, reduces manual intervention, and enhances customer satisfaction. The process can be seamlessly implemented using a reliable e-mandate provider like Easebuzz, ensuring a smooth transition to automated recurring payments.

How Does Easebuzz come into the scenario?

Easebuzz offers two valuable services, Easy Collect and Recurri, that play a significant role in the e-mandate scenario.

Easy Collect: Easebuzz’s Easy Collect service provides businesses with a seamless payment collection solution. It enables businesses to accept payments through various modes like credit cards, debit cards, net banking, and UPI. With Easy Collect, companies can generate payment links, invoices, and QR codes, making it convenient for customers to make payments. The platform also offers transaction tracking, detailed analytics, and automated email notifications, ensuring transparency and efficient payment management.

Recurri: Recurri, offered by Easebuzz, is a comprehensive e-mandate solution that simplifies recurring payments for businesses. It allows companies to set up and manage e-mandates for automated recurring transactions. Recurring offers a user-friendly dashboard for monitoring and managing e-mandates, providing insights into successful and failed transactions. The platform offers automatic payment reminders, real-time notifications, and easy integration with business systems.

With Easy Collect and Recurri, Easebuzz empowers businesses to optimize their payment processes and integrate e-mandates seamlessly. The services provided by Easebuzz simplify payment collection, automate recurring transactions, and enhance the overall payment experience for both businesses and customers. By leveraging the solutions offered by Easebuzz, companies can streamline their operations, improve cash flow, and focus on their core activities while providing a seamless and convenient payment experience.


The e-mandate system has revolutionized recurring payments, offering convenience, efficiency, and security. By eliminating physical paperwork, businesses and individuals experience streamlined processes and improved customer satisfaction. The system’s advantages include reduced friction, higher retention rates, cost savings, and simplified activation steps. Industries such as wealth management, lending, NGOs, and life insurance are embracing e-mandates to enhance their payment processes.

The system transforms subscription services, e-commerce, loan repayments, mutual funds, and mobile wallets in India. Integrating e-mandates involves selecting a reliable provider like Easebuzz, which offers services like Easy Collect and Recurri. These solutions optimize payment processes, improve cash flow, and provide a seamless payment experience. By leveraging e-mandates, businesses can enhance operational efficiency and deliver convenience to customers.


1. How are e-NACH and e-mandates correlated?

e-NACH (Electronic National Automated Clearing House) and e-mandates are closely correlated as e-NACH is the underlying infrastructure that enables the electronic processing of e-mandates. e-NACH facilitates the seamless transfer of funds from the customer’s bank account to the merchant or service provider based on the authorized e-mandate instructions.

2. How does e-mandate work?

E-Mandates work by allowing individuals or businesses to authorize recurring payments electronically, eliminating the need for physical mandates or paperwork. Users can set up automated transactions for regular payments such as subscriptions, utility bills, or loan repayments. These e-mandates are securely stored and processed by payment service providers, ensuring that authorized payments are executed on the specified dates.

3. What happens to e-mandates if the linked bank account has an insufficient balance?

If the linked bank account has insufficient funds at the time of executing an e-mandate, the payment may be declined or marked as unsuccessful. In such cases, depending on the payment service provider and the agreed-upon terms, the system may attempt to process the payment again later. Users need to maintain sufficient balance in their bank accounts to ensure the successful execution of e-mandates and avoid any potential consequences such as late payment fees or service disruptions.


The author writes about fintech, banking, and future of SAAS services. He works as an SEO analyst at Easebuzz, so if you're looking for an account that tracks India's fintech scene, you should check out his Easebuzz blog.